Fanatic Customer Support

Get your questions answered and learn how we roll. Our knowledge base provides a wealth of invaluable information. Learn what to do and how. We will show you, not only tell you.

We bring a new meaning to customer support.

# About

Want to get to know us?
Learn about us, what we stand for and how we operate.

Who is streamnvr?

We’re a real-time camera surveillance platform that allows you to view your cameras from anywhere in the world, anytime.

What is a "cloud based NVR"?

Cloud based NVR’s connect to your surveillance cameras remotely while recording your video, saving it to the cloud.

Heavy duty processing needed for motion detection and video compression is off loaded to cloud based servers eliminating the requirement for you to have expensive hardware at your location.

Traditional NVR's vs. Cloud NVR's

Most traditional NVR’s run on computers at your location(s) requiring expensive hardware to process and store your video recordings. Using a cloud NVR removes this requirement while allowing you to only pay on a per-camera basis resulting in exponentially lower costs and superior capabilities.

I have an awesome idea. Who do I tell?

We’re constantly rolling out new features and fine tuning our platform. We invite all of our users to share their ideas.

Who knows, will your idea be our next feature?
Contact us now and let’s go to the drawing board!

# Support Channels

About

Want to get to know us?
Learn about us, what we stand for and how we operate.

Billing

Find out how our straight forward billing process works and see our pricing options.

Cameras

Learn about camera requirements and capabilities and how to connect them to our platform.

Networking

Demystify camera networking concepts and learn what you need to do to configure your network.

Security

Keep your cameras secure with our tactical guides and stay up to date with the latest industry bulletins.

Setup

Get your cameras plugged in by following our video guides and tutorials..

Settings

Find out how to effectively manage your users, sharing, locations and tune your account settings.

Support

We take customer support seriously. Learn how to get support and get your issues resolved.

Can't find your topic?
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