Fanatic Customer Support

Get your questions answered and learn how we roll. Our knowledge base provides a wealth of invaluable information. Learn what to do and how. We will show you, not only tell you.

We bring a new meaning to customer support.

# Billing

Find out how our straight forward billing process works and see our pricing options.

When am I billed?

You will be billed on the same day of the month, each month, that you signed up on

For instance, if you signed up on May 25th.. you will be billed on each consecutive month on the 25th day.

What payment methods do you support?

We support all major credit cards, bank accounts and wire transfers.

We use stripe as our payment processor.

If you have questions regarding payment methods, please contact us. 

What is your refund policy?

We offer a 30-day money back guarantee.

Within 30-days of activating your account, if you are unsatisfied for any reason, we will refund your payment(s) in full without question.

# Support Channels


Want to get to know us?
Learn about us, what we stand for and how we operate.


Find out how our straight forward billing process works and see our pricing options.


Learn about camera requirements and capabilities and how to connect them to our platform.


Demystify camera networking concepts and learn what you need to do to configure your network.


Keep your cameras secure with our tactical guides and stay up to date with the latest industry bulletins.


Get your cameras plugged in by following our video guides and tutorials..


Find out how to effectively manage your users, sharing, locations and tune your account settings.


We take customer support seriously. Learn how to get support and get your issues resolved.

Can't find your topic?
Click here
to contact us directly.

Ready for real-time, 24x7 recording?

Get instant access to your cameras now

copyright 2019 streamnvr

streamnvr is a real-time camera video recording platform in the cloud.

home | services | pricing | support | contact | get started for free

terms of service | privacy policy


made with <3 from NY.