Fanatic Customer Support

Get your questions answered and learn how we roll. Our knowledge base provides a wealth of invaluable information. Learn what to do and how. We will show you, not only tell you.

We bring a new meaning to customer support.

# Setup Support

Get your cameras plugged in by following our video guides and tutorials..

Don’t have an account yet? Click here to register for free!

How do I connect my camera?

You can connect your camera to streamnvr by using the Camera Connection Wizard location in your control panel.

What do I do if I don't know how to connect my camera?

Please contact us immediately and our Enterprise Support Team will help you get setup.

Do I need a special app to access my cameras?

No.

Streamnvr is 100% web based and mobile ready! We do not require any special software or “apps” to access your cameras.

Simply go to app.streamnvr.com on your device to access your cameras.

How do I get an account?

All you have to do is visit our Signup Page, enter your email address and you’re set.

We do not require any credit card information.

Simply check your email and follow the instruction to activate your account.

# Support Channels

About

Want to get to know us?
Learn about us, what we stand for and how we operate.

Billing

Find out how our straight forward billing process works and see our pricing options.

Cameras

Learn about camera requirements and capabilities and how to connect them to our platform.

Networking

Demystify camera networking concepts and learn what you need to do to configure your network.

Security

Keep your cameras secure with our tactical guides and stay up to date with the latest industry bulletins.

Setup

Get your cameras plugged in by following our video guides and tutorials..

Settings

Find out how to effectively manage your users, sharing, locations and tune your account settings.

Support

We take customer support seriously. Learn how to get support and get your issues resolved.

Can't find your topic?
Click here
to contact us directly.

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